FREE DELIVERY on UK Mainland orders over £100.
EXPRESS DELIVERY: £7.95 (tracked)
1 -2 working days with DPD.
Excludes weekends and bank holidays.
STANDARD UK DELIVERY: £4.95
3 - 5 working days with Royal Mail.
In accordance with courier guidelines, outlying postcodes may take longer (Northern Ireland, Scottish Highlands, The Channel Islands,
Isles of Scilly, Guernsey).
NB: European delivery times ( 3 - 9 working days) and prices vary, please select your country at the checkout to calculate cost and shipping period.
We deliver to Europe and the UK using our preferred delivery partners DPD Local and Royal Mail. DPD provides a fully trackable service straight from us to your front door.
CAN I TRACK THE STATUS OF MY ORDER?
All European (and UK Express) deliveries for smaller items are fully trackable with our trusted delivery experts DPD. You will receive a text or email as soon as your item is on it's way, allowing you to track it and amend your delivery details. With Standard UK Delivery there is no direct contact with you from Royal Mail before delivery, if they miss you you will receive a missed delivery slip allowing you to rearrange.
LARGE FURNITURE ORDERS
If your order contains bulky/oversized items, it will be handled and delivered by our trusted delivery experts Furdeco.
The team will assess your furniture goods on arrival to the warehouse. The White Glove Delivery service would include room of choice delivery, assembly, and removal of all packing materials. If you would prefer for assembly to be guaranteed, please contact us over email at firstname.lastname@example.org and we will be able to discuss this further with you. Please note: any item that weighs in excess of 85kg will be delivered to the ground floor only. Once your handmade table has arrived from Denmark, Furdeco will make initial contact with you 3 days prior to delivery to confirm the final date and provide tracking details. They will then confirm a 3-hour window with you prior to delivery (between Monday & Friday).
If your property is a new build or in an awkward location, please provide accurate directions. If the Furdeco drivers are unable to locate your property using the postcode confirmed, and you do not respond their attempts to contact you by phone, this will be a Failed Delivery and the Failed Delivery Charge will be payable. Such factors may require alternative delivery methods which may incur additional charges, if you are unsure please don't hesitate to contact us.