WORLDWIDE PREMIUM FURNITURE DELIVERY
UK mainland furniture delivery
We offer our UK mainland customers free white glove delivery on all of our furniture. All of your furniture orders will be professionally handled and delivered by our trusted delivery experts Furdeco. The team will assess your furniture goods on arrival to the warehouse. Our free White Glove Delivery service includes an arranged delivery appointment, room of choice 2 man delivery, optional assembly and removal of all packing materials*. If you would prefer for assembly to be guaranteed, please contact us over email at firstname.lastname@example.org and we will be able to book this for you. Please note: any item that weighs in excess of 85kg will be delivered to the ground floor only. Once your furniture has arrived from Denmark, Furdeco will make initial contact with you 3 days prior to delivery to confirm the final date and provide tracking details. They will then confirm a 3-hour window with you prior to delivery (between Monday & Friday). *see BREXIT & COVID-19 updates
UK Delivery to Northern Ireland & outlying postcodes
For delivery to Northern Ireland the Scottish Highlands, offshore mainland and the remote mainland postcodes listed below, our White Glove Delivery service is charged at £250 including VAT. Additional delivery costs may apply for the most remote offshore Scotland deliveries, please contact us for an exact delivery quote. If you live in one of the following regions below please ensure you select the correct delivery option at checkout. If you have a UK postcode not listed here, please contact us for a delivery quote.
DG1-4, EH1-EH38, G1-G80, FK1-FK16, KA, ML, & TD1-TD9, AB1-AB30, DD1-DD11, DG5-DG9, DG13-DG14, EH39-EH42, FK17-FK21, G81-G84, IV1-IV6, IV12-IV13, IV30-IV36, KY1-KY16, PA1-PA19, PH1-PH14 & TD10-TD15
Mainland remote and Highlands
AB31+, KW6-KW10, IV7-IV11, IV14-IV20, PA21-PA27, PA80, PH15-PH26 & IV63, IV24-25, IV28, KW1-KW5, PA32-PA38, PH30-PH35 & PH49-PH50, IV21-IV23, IV26-IV27, IV52-IV54, IV40 Mainland Only, KW11-KW14, PA28-PA31 & PH36-PH41
Offshore Scotland deliveries
HS1-HS9, IV40 Isle of Raasay, IV41-IV49, IV51, IV55-IV56, KA27, KW15-KW17, PA20, PA41-PA49, PA60-PA78, PH41-PH44 and ZE
Worldwide premium furniture delivery
We deliver our furniture around the world in as little as 3 -7 days after the estimated lead times. Our premium worldwide delivery is a trackable service with full insurance against damage or loss.
Worldwide delivery transports your furniture via air to your front door within 3 -7 days after the estimated lead time depending on customs clearance. We will notify you via email before dispatch, once your order has been made and is safely with us in the UK. Full insurance against damage or loss is included with our premium worldwide delivery and your order will be trackable upon dispatch from us. Please note customs clearance procedures and payment can delay international deliveries, please ensure your details are correct and you are aware of the taxes and duties owed. The exact international delivery price can be calculated at our checkout, if you cannot find your destination country or there is an unforeseen error, please contact us at email@example.com and we can provide you with a quote for your delivery. All worldwide deliveries are delivered door to door, on-site installation is not currently available. Our international delivery costs are based on your destination and the size & weight of your order. All our international orders are delivered according to the Incoterms® 2021 standards and typically travel by the Delivered At Place (DAP) term, unless pre-agreed with you at the time of order. We have a range of products which vary in size, shape and weight so our international delivery charges are sometimes subject to change. In these cases, we will contact you with the confirmed delivery charge to discuss with you. We are currently unable to deliver home accessories outside of Europe, if your order is affected by this, we will contact you directly to notify you and issue any refunds due.
Duties and taxes for my international delivery
Please note that from 1st January 2021 all orders travelling outside the UK will be subject to pay VAT at their countries rate upon import. Each country has their own percentage rate, this information can be found at your local customs office and will be payable along with the customs duty due on your order. Please note international deliveries do not include customs & clearance fees, duties, road tax or quarantine and fumigation fees (mainly Australia) which are payable by the customer prior to delivery. Failure to make payment will result in delays (of which Shekåbba cannot be held responsible) and ultimately the return of the goods and further costs to you. Please ensure you are familiar with your countries import rules and regulations. If you are unsure please contact your local customs office for more clarity.
Estimated lead times
Lead times on made-to-order furniture are for UK mainland deliveries. Europe and worldwide destinations will take longer (typically 3-7 days pending customs clearance). The lead times are provided to us by the manufacturer and takes into consideration the ordering process, construction and quality checks. The lead time shown is from the time of ordering to when the item reaches our warehouse and is ready for dispatch, at which point you will be contacted. Once we have received confirmation from the supplier of a more specific estimated arrival date, we will email you to keep you updated on this time. If an item is delayed due to production delays or for unforeseen circumstances, we will contact you as soon as this information is made available. For orders with more than one item, the item with the longest lead time will dictate the lead time for an order. Lead times for deliveries during August/September and December/January may be longer due to summer and Christmas factory closures of suppliers. Shekåbba does not accept liability for any loss due to late delivery.
Delivery address and access
Unfortunately we cannot deliver to hotels or public spaces and your goods can only be delivered to a place of residence or business address. If your property is a new build or in an awkward location, please provide accurate directions.
You should be careful to check access to your property, as delivery is on the basis that you have checked the dimensions of each of the furniture ordered and you confirm that the furniture to be delivered will fit through all doorways, stairwells within the area of intended use. We will not accept responsibility for Goods that are undeliverable due to insufficient access or for any reason that is not within our reasonable control (including your absence at the arranged time for delivery as notified by us or our delivery partner). You agree to pay our reasonable costs associated with storage and redelivery due to these circumstances arising
Unable to deliver
All furniture orders have to be signed for in person and cannot be left in a safe place. If the Furdeco drivers are unable to locate your property using the postcode confirmed, and you do not respond their attempts to contact you by phone, this will be a Failed Delivery and the Failed Delivery Charge will be payable. Such factors may require alternative delivery methods which may incur additional charges.
All our deliveries are covered by goods in transit insurance.